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Wednesday, July 27, 2011

Punching Box called "Tech Support"

Have been working for a while now in Tech Support .. Our job is provide technical solutions to customers about there electronic devices ( in my case its Desktop PC ) .. Sounds good , right ? .. Hold on !! I give u a scenario read it .. Tring Tring .. here comes the call ..
Tech Agent : Thank you for calling xyz .. May i have your first and last name please ?
Customer : Hey my name is Adam .. I just have a quick question .. !!
Tech Agent : I will try level best to answer all your questions , however i need to register ur name and product under our database ..
Customer : ok ..  ( customer answers  in a annoyed voice   , as he has already spent more than 30 minutes on IVR before reaching the Tech Support )

After  registering the name , phone no , email address as well as unit information which takes a another good 10 minutes depending on customer's agility , we are ready for customer's quick question !!

Customer : I just wanted to know why i am not able to get internet in my computer ? This is so frustating i just brought a brand new computer just 1 hour ago from ZzZz Store , why it shows "no connection available" ?? I am using a wireless internet connection which i had never any problem with my previous zyx computer !! Please help !

Tech Agent fears the "Inevitable" .. Tech Agent checks the product specification and finds there is no wireless card on the computer ..

Saturday, June 25, 2011

Damn I Loved You !

I don't hate you because you left me
I hate you because you said you would never leave

I don't hate you because of what you said
I hate you because you lied
I don't hate you because of what we did
I hate you because those are now memories lingering in my head

I don't hate you because you made me feel this way
I hate you because I never wanted to feel like this again in the end

I hate loving you Damn I loved you.....
Source : LoveBAASKET

Thursday, March 3, 2011

I would like to share this beautiful text message shared by my friend Sourav Sadhukhan ..

As we grow up , we learn that even the person who wasn't supposed to ever let you down, probably will.  You will have your heart broken probably more than once and it's harder every time. You will break hearts too, so remember how it felt when yours was broken. You will fight with your best friend, You will blame a new love for the things an old one did. You will cry because time is passing fast, and you will eventually loose someone you love. Nothing is permanent, no one is immortal. Only memories last forever . So laugh a lot, and love like you have never been hurt because every 60 seconds you spend upset , is a minute of happiness  you will never get back. Don't be afraid that your life will end, be afraid that it will never begin again.. KEEP SMILING :)